We left our dog here for three times now. We can go on vacation and see our dog on cameras from the website.
Paul Tammy Bunkofske
Indy our Bernese Mountain Dog had a great time at day camp at Dogwoods Lodge. We love that they have different things for the dogs to do throughout the day instead of just hanging out together. Makes for a tired dog! Thanks for taking such …
My dogs seem to do very well here. We have boarded them here twice. They are not “stressed out” when we pick them up which I think is a good sign that they had a good stay. I appreciate all the extras such as Frosty Paws they can get. Also …
Dogwoods has a great boarding and day camp program. Dotei always goes in and comes out happy. Staff always greet her with warmth and caring. Staff does a nice job of communicating concerns about a limp or behaviors. I would recommend to a …
Brooke, thank you very much for taking the time to leave us a rating and review. We appreciate it!
Great place for dog training and daycare.
Dave, thank you for leaving a rating and review!
My family and I recently left our girls, Daisy (a yellow lab – 4 years) and Lola (a black lab mix – 3 years), at Dogwoods Lodge for seven nights when we went to Tennessee. It was the first time we’ve ever left them – let alone, boarded them…
Wow! Thank you so very much for leaving such a kind review. We truly appreciate it. We're extremely pleased to hear that you felt comfortable leaving Daisy and Lola in our care. It was our pleasure to provide care for them while you enjoyed your trip. We look forward to seeing you in the near future.
Thank you again!
Thank you to the staff at Dogwoods Lodge for your excellent care of Roxi!
It was so great to see Roxi again! Thank you for coming back to visit.
My english bulldog is 1 yrs old. She been attending doggy camp since she was 6 months old. They are amazing! The facility is super clean and well organized. The staff always welcoming and positive. Our little girl comes home happy & wore …
Thank you so much for taking the time to leave a great review. We're always so happy to see Kona in Daycamp, she's such a joy! It's so nice to hear that you've been pleased with our training services with Page also.
My big dog is 10 yrs old. He’s been going there for boarding for several years. They are reliable, clean and well organized. The staff is friendly and positive. My dog comes back healthy, happy, and without signs of stress. The varied style…
We appreciate you taking the time to leave us such a kind review. It is our pleasure to take care of Carlton and we look forward to seeing you both in the near future!
I love working here with all the puppers!
I boarded my dog for 5 days. The place was clean and nice. The staff is very friendly and welcoming. The only thing that would make it perfect would be a camera so I can see my doggy. I missed her so much and worried about her…
Thank you so much for your comments and feedback! I put a note on your account to give you a few free puppy pics so you could see your dog more next stay (you'll have to tell the staff to "see notes" when you book next). On the days she does Daycamp, you should be able to see her on the camera, but the pictures are a nice perk for "off" times. Thanks again!
I’ve taken my American Bulldog to other daycares and the experience at DogWoods Lodge has been 100 times better than the previous people I trusted my dog with. I have and continue to recommend DogWoods Lodge...
Wonderful place and people! Our dog comes home happy and smelling good! I love the daily report card they give you, and all the different options for your dog. From personal snuggle time and extra walks to different styles of boarding. Love…
My super hyper chocolate lab isn’t the easiest grooming client (I assume from my own attempts at home) but the staff at Dogwoods Lodge are totally capable of handling her high energy and gave her a great grooming experience. Plus she loves …
Dogwoods is the ABSOLUTE best! I had toured multiple places before finding Dogwoods, and it’s the only place I felt 100% comfortable sending my pup. The facility is clean, organized by size and up to date! Really it’s like a luxury hotel …
Wonderful facility and staff. Reasonably priced and so attentive.
My lab Bodhi started at Dogwoods as a puppy and we have been there for a year now. He now weighs 100 pounds and is full of energy. I researched other day camps that were cheaper but they leave the dogs in their kennels most of the day for “…
Our dog loves it and it's a very well setup place. Like that they have webcams to watch the pups.
We love Dogwoods Lodge. We have used them for several years, for our older boxers Zeus and Herky, that hadn't been very socialized with other dogs, bu they still did great and loved their time there. A couple months ago we brought our new …
Dogwoods Lodge takes the best care of my special needs dog. I trust he will have a fun day and the staff do a great job.
Great place! They have dog training classes, dog boarding, treats and training supplies, day camps, and even a "puppy boot camp"! Lots of other stuff, too – check out their website!
We haven’t used Dogwoods Lodge yet for our puppy, but we plan to in the near future. I was very impressed with two recent visits. I went for an introductory tour and was very pleased with the staff’s knowledge, professionalism, and obvious …
I was a little nervous to board our mini golden doodle because just he has a lot of anxiety and needs constant attention – which this breed is known for- but I couldn’t be happier. The webcam is awesome. I was able to see him interact with …
I have used the services at Dogwood for my last two dogs. Dogwood may cost a little more then at other kennels and like dye facilities but it it well worth the cost. Dogwood goes the extra mile to ensure your dog is well taken care of.
Our dog, Buddy, is always so Happy to see his friends at Dogwoods. He gets so excited. He is always wagging his tail and smiling and has to say hello to everyone when we walk through the door. A true sign he loves everyone there and they …
A little too expensive but it's worth it for the peace of mind. They take very good care of my dog when he boards here.
This was the first time we had checked out a Kenneling/Training Center, so I appreciated the opportunity to see if Dogwoods was a good fit for our golden doodle through the no obligation, trial “social assessment.” Fifteen minutes in and we…
I thought that my dog Apollo really enjoyed it there. The staff was really pleasant to deal with. What I really enjoyed was the text updates about how things were going with Apollo that I received from a Natasha.
We have left our dog Tippie for boarding and daycamp several times and she loves it! You can tell the staff knows dogs and really care – and the facilities are top-notch.
Love this place, and more importantly my pup loves this place! Very friendly staff, clean space, great "extras" you can add on. I first went for obedience training and thought the trainer was very knowledgeable and nice. Have had my pup …
Friendly staff and always clean. I always feel very comfortable taking my dog here.
Our dog Jake has stayed at Dogwoods many times. When we pick him up he's always happy, clean, and looks like he's had a great time.. We feel confident leaving him there, that he's well taken care of!
Feel guilty about leaving your fur babies? Dogwoods Lodge is almost the next best thing to being home. (Probably nicer than home when you see this beautiful lodge!). I love the “Rooms with a View” as well as buddy time!!! TLC – menu driven…
Great experience every time I've gone. And my dogs also seem to enjoy it!
This place is the best. They’ve been caring for my dog Trooper for years. Our busy family is always on the go and whether it’s an exhausting doggie daycare day or an overnight stay in their lodging, they always do great. They even offered …
Super great, clean facility with a great team of people who love dogs and take great care of them.
We know that Zoey is safe when we leave her here. She loves it here!
You guys are the BEST!!
We have been going to Dogwoods for years. Not only does my Vizsla LOVE going I trust them to handle his chronic seizures. I can leave to travel out of state and not worry he will not be ok. The staff is friendly, remember his name, the make…
My dog loves doing daycamp at Dogwoods! He gets so excited in the parking lot when he gets dropped off and doesn’t ever want to leave. He is always super worn out the night after daycamp so I know they do a good job playing with him!
We had private lessons to help with dog reactivity on walks, attending an obedience class and she goes to lazy dog on Thursday. It has been a positive experience for both of us. And she really seems to enjoy the activities at day camp.
My puppy was overwhelmed and a bit shy at first; however he did a couple pack immersion’s (where they introduce other dogs a few at a time) and he has a lot of fun at dogwoods now. I have also boarded my dog here and it was also a great …
Our dog has been going to Dogwoods since it opened. He loves the variety of activities offered in daycamp, and is always excited when it’s a daycamp day. Also a great place for boarding. Staff are attentive to our dog and provide excellent …
My dog Abbie thoroughly enjoys her time at Dogwood. The staff is great!
Love Dogwoods!! Hank has been going to day camp for about 4 yrs!! The staff is awesome!! Thanks for all you do!!
I have been so impressed with the loving care they have given our dog, Tux. He has learned so much in his Puppy Daycamp and I believe that they are part of the reason he has potty trained so quickly. He is so much better with our older dog …
Best day care I use for my very energetic and intelligent one year old German Shepherd/Lab mix. The interactive games with staff, small group play, and facility sold it for me and I’m picky. Lol
I take my dog to day camp once a week and she always has a blast! I love knowing she is safe and having a fun time with the staff and other dogs. I also board my dog, dogwoods offers so many amenities to keep your dog happy and active …
I have never been anywhere that cares as much about their doggie clientele than Dogwoods. We always feel like we're family when we bring our retriever mix, Beefsquatch Bob, in for day camp or boarding. They take the time to really get to …
Our golden gets so excited the minute he sees the building and has a blast the whole day. We start training Soon and we are so excited.
MJ went to Dogwoods for doggy day camp. I loved how staff took their time introducing her to other dogs. She is a friendly puppy but sometimes is overwhelmed around a lot of dogs. Dogwoods sent home a "report card" and also emailed it. It …
I have boarded my dog Zoey here since Dogwoods opened. The staff there is incredible, and my dog is always overly excited to visit. Having lived in several cities around the country, I can safely say their facilities are frankly some of the…
The staff is always friendly and responsive. My calls are returned quickly and I feel confident that my fur baby is being well taken care of. I enjoy reviewing the Lodge Report Card after picking my dog up from her stay.
Fantastic staff and training! Our dogs have spent time there since they were puppies. We have had wonderful experiences with all staff for boarding and training. They all love what they do and it shows in how they treat the dogs.
My dogs LOVE Dogwoods! They can't wait to get their each week. Dogwoods really pays attention to the dogs' needs and lets families know how their pets' days were with daily report cards.
Our Knight loves to come to Dogwoods. We can barely get the leash on him when we take him to Puppy School! The staff is great and they use up all that puppy energy he has!
I have boarded my 2 dogs with Dogwoods. To be quite honest, I used to board them elsewhere, but due to one of the dog's behavior, was asked to find somewhere else. I am so happy i found Dogwoods. They took a chance on my dogs and because …
We loved being able to take our dog to Dogwoods. We have been to other daycares and Dogwoods stands out above the rest. They split the dogs into groups based on size/temperament. We actually had to move our dog to another group because he …
I drive 2 hours for both daycamp/day boarding once a month and all of our overnight boarding. The twins adore the staff and the facility is top notch!! We look forward to every single visit!!
Thank you so much for your review! Would you mind replying or emailing us with your dog's names or your full last name? We honor $20 credits to those who leave 5 star ratings with a good review.
Travis & Jill Belgarde
Great local business! Caring staff and high quality facilities. Highly recommended!!
I’ve only taken my dog to training here and it was fantastic! I’ve also heard great things about the boarding and day camp here!
I LOVE DOGWOODS LODGE!
my dog loves all the staff and feels so welcome there
Everyone is really nice
Love how clean they are
Thank you for your kind words Julia! We would like to honor a $20 credit to your account, but we cannot find you in our system under the last name "Reinhard". Would you mind replying or emailing us with the name that would be on your account with us?
Dogwoods is the only place I will take my dog. She attends day camp regularly and she gets so excited as soon as we pull into the parking lot.
I love being able to log in and see what she is doing during the day.
Our youngest whippet has been going here over a year now since she was just a little pup. Staff is caring and flexible to meet needs of the owners and dogs. They seem very committed to improving their service and to client satisfaction.
My dog has been going here 1x a week for doggy daycare and occasional lodging for about 2 years. Whenever friends need a place to kennel their dog my first recommendation is Dogswood. They also have THE BEST reputation in town for having a …
Thank you so much for your review! Would you mind replying or emailing us with your dog's names or your full name? We honor $20 credits to those who leave 5 star ratings with a good review.
Dogwoods is a wonderful place that my family has used multiple times. Our dog Kaz absolutely loves the daycare service and both had great times during their multiple stays there while we’ve been on vacation. With their picture a day option …
We’ve been taking our family dog there since she was old enough to go. The staff is always friendly and our dog is always just as excited to see them as she is to see us. They write report cards that always make us laugh, as it shows our …
My whippets are always excited to go here. I take them both to daycamp and lodging. Dogwoods is professional, super friendly, and the property is clean and safe. Love these guys!
My pup loves day camp and boarding at Dogwoods Lodge. , My niece asked me an interesting question: "Does Ellie act scared or reluctant when you pull into Dogwoods' parking lot, like she might at the vet's office?" With no hesitation I can …
I've only had one lesson but I'm happy with what we got out of the one lesson. The prices seem a bit steep. I am looking forward to our next lesson. I'm not sure that I can get the same results that the trainer can get and that is a concern…
Dogwoods has become a home away from home for our pup, Coda. Their staff is excellent and Coda ALWAYS comes home exhausted from her full day of play at Day Camp. We also use Dogwoods as our lodging when we have to go away with our Coda. …
My dog goes to daycamp once a week and she always has a blast! The staff go above and beyond to make sure she is taken care of and enjoying her visit. I appreciate the report cards that get sent home after each visit. This fills me in on …
We absolutely love Dogwoods Lodge doggy daycamp! Our dog goes once or twice per week and has such a blast. We love to see her report card to know what she did each day. It is very apparent the staff treats our dog with so much love. It is a…
We have taken our dog to Dogwoods Lodge for a few years for doggy daycare, boarding and have taken a class there. The facility is first class and the staff is top notch! I appreciate how hard they work to mentally and physically stimulate …
This place was amazing! The staff was super friendly! I would highly recommend! My dog enjoyed her stay!
Client: Julia Higgins Dog: George & Sara
Here are ways that Dogwoods Lodge staff has stood out to me as being spectacular:
1. I was touched that my dogs’ eyes were clean. That was one little thing that I did not at all expect.
2. When I was in the lobby, a staff member passing through said hello to my dogs by name, it just melted my heart.
3. The first time my dogs ever boarded at Dogwoods, I expected them to be scared, but they seemed to go quite willingly right to the staff.
4. The staff seemed super keyed in to my dogs’ care.
5. I was so impressed with every single employee there. The gals behind the counter couldn’t be nicer. The employees seem so young, but I’m always blown away by how professional they are and how they just seem to know what they are doing.
I love this place and the staff is awesome!
Client: Brooke Klingbeil Dog: Maverick
I cannot express how much our Maverick loves Dogwoods! The people are great and always so friendly! They are always super responsive when I have questions and I can truly feel confident that Maverick is in good hands. He gets so excited to get to Daycamp that he barks as soon as I tell him we are going in! He always comes home tired and I know he has had plenty of play time. Plus, I enjoy that I can watch and check in on the live cam. I love that he can go socialize in a clean and safe environment. We have also boarded twice and both times have been great. We love the chalets. Thank you, Dogwoods Lodge! You are so appreciated!
Client: Daphne Christensen Dog: Parker & Zoey
At first, I was super nervous to leave my dogs. They both have so much anxiety, and typically we have someone stay in our home with them while we travel. I had run out of options, and booked them at Dogwoods Lodge. I am very happy with the frequency and responsiveness of the Dogwoods staff’s emails. I am very pleased and know I’ll get more and more comfortable leaving them.
Client: Jerry & Ann Hardy Dog: Buddy
We have used Dogwoods Lodge for both Daycamp and Lodging. Buddy, our mini-Aussie, loves being there because of their professional staff. He pulls me in the front door because he is so anxious to see his fellow dog friends and of course the staff. We have recommended Dogwoods Lodge to our friends and neighbors. Buddy always comes home to us in great shape. We appreciate the job they do, because after all our pets are our family.
I appreciate everyone at Dogwoods Lodge and the care they give my babies! Chevy and Kassidy are always happy to see all of them. They treat my dogs like they are their own. They are a 10 in my book!
Client: Jenny & Jeff Markey Dog: Mac & Macie
Our two puppies have been going to Dogwoods lodge for the past few months for day camp and I cannot say enough good things about this place! The staff, the facility, everything is top notch! They make our dogs feel special and secure. Our family feels blessed to have found this place!
Client: Catherine Thomas Dog: Rass
Since our dog Rass was old enough we have been taking him to Dogwoods Lodge (1.5 years) and have utilized all the services they offer. After testing out several places in the area initially, Dogwoods Lodge exceeded our expectations right away and the facility and staff shine above and beyond in many areas. Rass loves this place and always is excited go to day camp (he goes 1-3 days a week)! They always have fun things for him to do and I have never worried about his health or safety. Here is a quick list of items Dogwoods Lodge & the staff do amazingly well in no particular order:
1. Customer Service: Jessica, the owner, has done an amazing job finding employees. All are very friendly, professional, and personable, know Rass and us by name, and treat Rass as if he was their own. They also have great respect for their customers. They are very flexible with our needs and requests.
2. Cleanliness: This facility is amazingly clean. This includes all areas, indoor & out.
3. Services Offered: A tremendous selection of services offered, from lodging, grooming, training, day camp & more. We have utilized all of these services and have been extremely happy with the results.
4. Affordable: Their pricing is very competitive with other companies, especially for the facility, care and services they offer.
5. Safety and Welfare: At no time have I ever worried about Rass’ safety & welfare. We have left him at the facility for 7+ days while out of town and I think he may enjoy staying more with them then coming back home!
6. Fun: Dogwoods keeps things fun, Easter eggs hunts, awards for their best skills, activities at Christmas, and more. It is a great way to keep owners involved in the fun Dogwoods Lodge has to offer.
My husband and I could not be happier with this facility. Jessica, the owner, is truly running a business she loves and it shows. We would recommend this facility to anyone looking for a lifetime facility relationship for their dog or even just services on occasion.
Client: Megan Vandenbos Dog: Addison
We would highly recommend Dogwood’s Board and Train, Doggy daycare, or any other service Dogwood’s Lodge offers!! My significant other and I recently moved to the Des Moines area with our two-year old German Shepherd, Addy. Prior to moving here, Addy had several behavior problems, mostly surrounding her nervousness and anxiousness, that we hoped DWL would be able to help her with. After talking to friends and family who lived here, Jessica came highly recommended from all. We researched DWL, their website, and their reviews online and were immediately impressed by their professionalism, their love for animals, and their genuine caring nature. Our initial meeting with Jessica was better than could have ever been expected! She exudes passion and knowledge in all manors of behavior when it comes to your pet. We immediately recognized that Jessica and her staff truly invest in all of the dogs that they bring into their building and we knew that they would do everything in their power to help Addy overcome her anxiety and make her truly enjoy a boarding/daycare environment. We enrolled Addy in the 3-week Board and Train Program, in addition to the daily doggy daycare. Initially, Addy was hesitant, but now Jessica might be her favorite person on the planet! It took Addy 3 short days to warm-up, being a generally nervous dog, but she showed drastic improvement throughout the program and that was all due to Jessica’s persistent and caring training with Addy. After the 3 week program, Addy came home a new an improved dog! She now walks well on the leash, listens to all of her commands, and is much more social with other dogs and handlers as well as considerably less anxious. We have no doubt that without DWL and without Jessica’s continued guidance and training, Addy would not be the dog she is today. Addy and her owners would HIGHLY recommend Jessica and the Dogwood’s Lodge staff, we continue to be pleased every day we go in how fantastic the entire staff is and how much fun the dogs have while in attendance! Thank you Dogwood’s Lodge, you’re the best!!
Client: Tiffany Torstenson Dog: Lucey (the Drake Bulldog, 2014)
Dogwoods has become our second home for our dog Lucey. She goes to daycare six out of the seven days a week and gets boarded also when we go out of town. Lucey loves going to daycare in the morning and anxiously awaits by the door so she can go play. Her face truly lights up when she steps foot into their lobby. The staff is great and Jessica, the owner, is a wonderful and amazing trainer. She trained Lucey to wave and sit in a wagon for the Drake Bulldog contest and Lucey won it. I can’t say enough wonderful things about Dogwoods. They truly pamper the dogs and make them feel at home.
Client: Tony and Barbara Hawbaker Dog: Harry
We can’t say enough great things about Dogwoods Lodge! The entire staff at Dogwoods Lodge are professional and very caring. Our little Harry has been a twice a week day camper at Dogwoods sense September 2014. All the small dog counselors are the best! Harry has bundles of energy and really burns off all that energy and comes home completely exhausted. Andrew and all the small dog counselors are very tentative to each little day camper and most definitely love them all as if they were their own! Not only is Harry a regular at day camp he’s also experienced boarding and grooming, and I highly recommend all three! Holly the groomer is awesome! She has really made Harry feel as ease and built a trusting bond with him. Meg, Page, Jena, Morgan, Andrea and all the front desk staff are awesome and always greet Harry by name when I drop him off and love to share Harry’s day and report card when we pick him up. We highly recommend Dogwoods Lodge for all your pet care needs! Thank you Dogwoods Lodge for making Harry feel like it really is all about him!
Client: Joyce Dana Dog: Sundae
Our little pug has been coming to Dogwoods since its opening and we couldn’t be more thrilled! He goes to daycare on a regular basis and has spent many overnights. I love everything about Dogwoods, from his daily report cards, to the extra cuddle time he gets when he spends the night, to the absolutely AWESOME staff. The peace of mind we have knowing our little doggy is in such good caring and loving hands means the world to us! (extra perk: the place is incredibly clean!)
Client: Carolyn Koberg Dogs: Hayden and Wyatt
Thank you Dogwoods Lodge for providing Hayden and Wyatt a fun day on Saturday. We were able to attend the Hawkeye game and the dogs had a super time playing, running and socializing with other doggy friends. Fun day for all.
Client: Melanie Johnson Dog: Murphy
Jessica Lohry, the owner and inspiration behind Dogwoods Lodge, just set the “gold standard” for dog care establishments in the Des Moines area! From the time I walked into the building with my Bichon Frise puppy, Murphy, I sensed this place was different from other dog care facilities. The difference is simple, I discovered – they love dogs and they know we love ours!
Murphy has tried the day camp and grooming services. I highly recommend both. I’ve taken Murphy there almost weekly for day camp. He practically bolts for the front door now to get inside. His tail is wagging as he arrives and he’s eager to get out to the play area. It’s as if he’s returning to his favorite dog social club. He wants to see Wilson, Gatsby, Moose, Izzy, and the other dogs who are there that day.
The caring “camp counselors” who oversee the small dog day camp play areas are fabulous. They welcome Murphy as he joins the pack that is running around already, intervene if things get too rambunctious, and see that the dogs get a midday rest period. I enjoy the daily written recap via the report card they send home. Murphy is truly one “happy camper” when I pick him up. He’s had fun and is tuckered out from all the play with his new dog day camp buddies. I’m delighted because I know he is in a safe environment under the watchful eye of caring people. Jessica, the owner, personally screens every dog for temperament before allowing them to join the day camp. That’s extra peace of mind. Their website now has a live video camera so we can see what’s going on at camp.
Holly the groomer is first rate! My puppy had only been to a groomer twice before meeting Holly. After both occasions he ended up injured and in need of veterinarian care. The first time he got infections in both ears, had to go to the emergency room and was on antibiotics for weeks. The second time he was nicked on his belly and got a staph infection; resulting in another trip to the vet and more antibiotics. It was traumatic for both of us. He needed a positive grooming experience. I talked to Holly before making an appointment. She listened, understood my concerns, and was petting Murphy reassuringly as she placed him on the grooming table as we talked. She developed a plan to ensure that Murphy’s next experience with a groomer was good. It was! He came out looking like a white, fluffy, adorable Bichon. He enjoyed the oohs and aahs he got from everyone as he walked around the front entryway. What a relief to know that a trip to a groomer doesn’t have to result in injury and a trip to the vet. I am grateful to Holly for breaking that cycle. And a special “thank you” to Alice, one of the Dogwoods Lodge mascots who sat with me in the waiting area while Murphy had his grooming appointment. She was very calming!
The time they’ve invested to make this a safe, clean, friendly, and fun place for dogs and their humans is reflected everywhere. Rochelle, Hanna and the other friendly people at the front desk greet me and Murphy by name. Jessica is an involved owner that is frequently onsite. The camp counselors Lindsy, Hadley, Andrew, & Hailey are great with the small dogs.
Next up: Murphy and I have signed up for Janine’s training class. Looking forward to it!
Client: Ben Meisner Dog: Fergie
We have utilized Dogwoods Lodge for both boarding and daycare! We are very impressed with the facilities, cleanliness, and compassion of the staff! Fergie (our Vizsla) has lots of energy and Dogwoods Lodge is the perfect place for her to play and stay! Thanks!
Client: Ellen Burford Dog: Cotton
In early April 2013, we discovered that our four month old mix, Cotton, was fear aggressive towards people. After a referal, we decided to leave him in the care of Dogwoods Lodge for boarding and training while we were on vacation for a week. After the first ten minutes there, I knew we had left him at the right place! Jessica had already been able to make progress with him. I was also pleased with the accommodations and how pleasant the staff was.
Let me tell you, after a week, I was FLOORED! My growly, barky, “I’m gonna eat you” dog became a star with the dogs in day care as well as the staff there. He was WILLINGLY spending time with other people and was so well behaved (automatic sit when the trainer stopped?!?!? WHAT?!?! Are you kidding me?!?!?) The trainers have been awesome! I think I hug them every time I come in to bring Cotton back to day camp (what a great program!!!) The staff know what they are doing and go out of their way to make you feel comfortable and are patient to answer all your questions! I will recommend Dogwoods Lodge until my dying day! They have made my once scared puppy, a happy one. Thank you so much!!!!